Cloud based software solutions

• Developing Requirements using our own Software Requirements Tool
• Prototyping the product for customers' review
• Defining System Architecture
• Creating Design Document
• Developing Code/Programming & Unit Testing
• Developing Test cases/Test plans
• Developing Customer Documentation/Training Material
• Developing Customer Acceptance Plan (CATP)
• Testing the Product, Customer Documentation and CATP
• Executing the CATP in Customer's site during deployment
• Providing on-going Customer Support.
• Offering customized services based on workflow or state diagram to execution

Cloud Based SaaS Enterprise Solutions

• Managing employee time and expense Management service on web for 24x7
• Managing company budget, expenses, invoices, payroll and accounting systems
• Vendor and client management system for small, medium and large companies
• Offering mobile based employee time and expense management system for tracking and monitoring field engineers' attendance
• Managing end-to-end Product Development Life Cycle (PDLC) from requirements to deployment including estimation, budgeting, price quoting and managing client for supporting and billing
• Automated mobile KPI testing tool called MobiTAP-KPI for conducting call processing and Data processing tests, reporting and analyzing KPI data on the cloud.
• We customize our tools to comply with customers' billing and invoicing process to offer end-to-end OSS & BSS supports

OSS & BSS supports

• We offer End-to-end OSS & BSS supports
• SGI concentrates on OSS/BSS supports by offering end-to-end service supports. In fact, we are redefining the OSS/BSS model for next generation businesses.
• Due to market demands and constant pressure for revenue generation, we realized that there is no boundary between OSS and BSS.
• As we all know, no product is successful if our customers aren't successful in generating revenues and managing their business operations efficiently.
• So, our mantra is to start thinking about the endgame from very first day, at the product inception phase. So, we call our product development process E2ESS™ (End to End Support System) instead of OSS/BSS.
• The E2ESS™ allows us to manage all OSS and BSS components seamlessly from day one by utilizing our own enterprise applications Like ReqTool, PunchMyTimeCard, Mobi-TAP-KPI tools and technologies.