Developing Requirements using our own Software Requirements Tool
Prototyping the product for customers' review
Defining System Architecture
Creating Design Document
Developing Code/Programming & Unit Testing
Developing Test cases/Test plans
Developing Customer Documentation/Training Material
Developing Customer Acceptance Plan (CATP)
Testing the Product, Customer Documentation and CATP
Executing the CATP in Customer's site during deployment
Providing on-going Customer Support.
Offering customized services based on workflow or state diagram to execution
Cloud Based SaaS Enterprise Solutions
Managing employee time and expense Management service on web for 24x7
Managing company budget, expenses, invoices, payroll and accounting systems
Vendor and client management system for small, medium and large companies
Offering mobile based employee time and expense management system for tracking and monitoring field engineers' attendance
Managing end-to-end Product Development Life Cycle (PDLC) from requirements to deployment including estimation, budgeting, price quoting and managing client for supporting and billing
Automated mobile KPI testing tool called MobiTAP-KPI for conducting call processing and Data processing tests, reporting and analyzing KPI data on the cloud.
We customize our tools to comply with customers' billing and invoicing process to offer end-to-end OSS & BSS supports
We offer End-to-end OSS & BSS supports
SGI concentrates on OSS/BSS supports by offering end-to-end service supports. In fact, we are redefining the OSS/BSS model for next generation businesses.
Due to market demands and constant pressure for revenue generation, we realized that there is no boundary between OSS and BSS.
As we all know, no product is successful if our customers aren't successful in generating revenues and managing their business operations efficiently.
So, our mantra is to start thinking about the endgame from very first day, at the product inception phase. So, we call our product development process E2ESS™ (End to End Support System) instead of OSS/BSS.
The E2ESS™ allows us to manage all OSS and BSS components seamlessly from day one by utilizing our own enterprise applications Like ReqTool, PunchMyTimeCard, Mobi-TAP-KPI tools and technologies.